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Don’t let an unprofessional 24 hour carpet cleaner attempt to repair your carpets with water damage. These are the things you must be aware of:

Overcharging. An inexperienced water restoration cleaner may load the job up with extra extras. E.g. using dehumidification for the damaged carpets may not be needed.

Not using the correct equipment. They might hire equipment from hire companies for the carpet. This is acceptable, but an experienced water damage cleaner will have all their equipment to provide a quicker response and hopefully a better value job.

Moisture metre. If they don’t have the right moisture meter, they cannot see if the carpet is fixed. This furthers the potential of future mould growth. Mould removal would then be required.

If they aren’t specialised. There are a lot of “Carpet Cleaners” in this industry who do restoration jobs on the “side.” i.e. they aren’t those who do this sort of repair every day. Be aware of it. Drying carpet water damage is an art. Reinstalling carpets on the gripper strips is best to be taken on by a professional, otherwise they can be damaged beyond repair.

You may be wondering, how do I choose a good Flood Restoration Business? Below I have selected some signifiers to check for when you are calling around for a carpet flood damage business:

How big is their Yellow Pages advertisement: This can be an indication as to how much business they get already. A full-size Yellow Pages advertisement can cost upwards of $50 000. If they have paid for a large ad, you get some assurance that they are professionals.

Where do they come up in Google? The higher they rate in Google, the more “online votes” there has been for the business.

What Qualifications do they have? The fundamental qualification needed is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for their own water damage jobs? This is a great indicator. If insurance companies use them, the business is very likely to be superb at their job. Insurance companies generally use the companies that give them the top value for their money.

What Equipment do they have? They should own at minimum 100 Air movers. If they possess this many, this indicates they have been going for a good while. It took our business 8 years to accumulate that many wet carpet drying air movers.

What type of commitment can you get out of them on the phone? Try to pin them down to a set rate for water extraction, water removal and initial inspection. If they won’t give you a package for at least this, you know they are not going to serve you, so move on.

Response Time – Our Water Damage business in Brisbane works to a 59 minute response time for water damage emergency. The restoration needs to be attended to ASAP. Mould can develop inside a 24 hour period.

If you follow these tips you are sure to locate a Flood Damage Restoration technician who knows what they are doing.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.