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Don’t let an amateur 24 hour carpet cleaner show up to repair your water damaged carpets. These are the worries you should be aware of:

Overcharging. An amateur water restoration cleaner may build the job up with unnecessary extras. E.g. using dehumidification for drying the water damaged carpets isn’t always needed.

Correct equipment. They might borrow equipment from hire companies for the carpet. This is acceptable, but an established water damage technician will possess all their equipment enabling a faster response and hopefully a better value job.

Proper moisture metre. If they don’t have the correct moisture meter, they will not be able to tell whether the carpet is dry enough. This enhances the problem of future mould. Mould removal would then be required in the future.

They are not Specialised. There are a whole lot of “Carpet Cleaners” in this industry who do water damage repair jobs on the “side.” i.e. they aren’t those who deal with this kind of task each day. Be careful of that. Fixing water damage to carpets is an art. Removing and repairing and reinstalling the carpet needs to be completed by a professional, otherwise the carpet can be damaged beyond repair.

You might be thinking, how do I choose a credible Flood Restoration professional? Below I have set out some things to check for when you are calling around for a carpet flood damage business:

What size is their Yellow Pages ad slot: This can be a sign of how much business they are getting already. A full-size Yellow Pages ad can cost about $50 000. If they have paid for a large ad, you get some promise that they are professionals.

Where do they show up in Google? The higher they are in Google, the more webpage clicks there have been for their business.

What Qualifications do they have? The fundamental qualification required is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for carpet water damage jobs? This is a great indicator. If insurance companies hire them, the business is likely to be superb at their work. Insurance companies tend to use the businesses that offer them the top value for their money.

How much Equipment do they have? They should own about 100 Air movers. If they possess this many, this indicates they have been established for a good while. It took our business 8 years to own that many wet carpet drying air movers.

What sort of commitment can you get from them by calling on the phone? See if you can pin them down to a price for water extraction, water removal and initial inspection. If they won’t give you a fee for only this, you know they are not interested in serving you, so keep looking.

Response Time – Our Water Damage business in Brisbane operates to a 59 minute response time for a water damage emergency. The business needs to be attended to ASAP. Mould can come during a 24 hour period.

If you stick to these tips you are sure to choose a Flood Damage Restoration company who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.